Process outsourcing

Process outsourcing enables the transfer of tasks to an external company, which allows the client to focus on development and implementation of strategic goals. The process outsourcing service works well in various industries, bringing many benefits, both in organizational and financial terms.

What are the main advantages of process outsourcing?

Cost optimization

There is no need to expand structures or invest in new technologies – this solution reduces the costs of recruitment, training and documentation, while increasing the efficiency of the company.
Risk reduction

Process outsourcing transfers responsibility for projects, minimizing the risk of delays and mismatches between activities and assumptions.
Flexibility

Outsourcing services allows you to adjust orders to changing market conditions, providing companies with flexibility and the ability to scale their operations.
Focus on the core business

Outsourcing operational processes allows a company to focus on strategic goals, eliminating the difficulties of hiring and managing staff.

What is process outsourcing?
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Process outsourcing is a form of cooperation in which the company entrusts the implementation of selected processes to an external partner, transferring full responsibility for the effective and expected execution of tasks. This responsibility includes not only recruitment, supervision and coordination of employees, but also comprehensive management of the process as a whole. The outsourcing company is responsible for achieving the assumed results, including implementing appropriate standards, optimizing the course of activities, and providing resources necessary to carry out the tasks - from tools and training to meeting all formal requirements, such as protective clothing or legal regulations. Thanks to such cooperation, the client can focus on strategic goals, maintaining full control over the project results, without the need to get involved in operational details.

What do the stages of cooperation look like?

1

Submitting a request for quotation

The first step is to contact our outsourcing company by filling out a form, phone or e-mail. After submitting, we respond to the inquiry, setting a convenient meeting date to discuss the details.
2

Meeting, audit and needs analysis

At this stage, the client's expectations, the specifics of the business and the terms of cooperation are discussed. An audit and needs analysis are carried out to develop an individually tailored solution.
3

Establishing cooperation

After all the details have been established and the form of cooperation has been accepted, the contract is signed. Each client receives a dedicated consultant who coordinates the activities within the process outsourcing.
4

Implementation

The contractor starts the task by recruiting staff, organizing the work of the teams and providing them with full administrative support. During the cooperation, the outsourcing company remains in constant contact with the client.
5

Performance monitoring and reporting

An important element of cooperation is regular monitoring of entrusted performance using established KPIs (Key Performance Indicators), which allow for the assessment of the achievement of goals and the effectiveness of actions. Meetings summarizing work results are usually held at least once a week, during which the achieved indicators, possible deviations from assumptions and corrective actions are discussed. Thanks to this approach, it is possible to adjust processes on an ongoing basis to ensure the highest level of order execution.
6

Settlement of the order

After the completion of the implementation, a detailed report is prepared summarizing the activities performed. The report is sent to the client, and the financial settlement is made on its basis. Unlike temporary work, in outsourcing, settlement is based on previously defined units of measurement related to the nature of the service, such as the number of pieces performed, weight, working time or other indicators established in the contract.
7

Closing the process

The final stage is the preparation of settlement documentation and issuing an invoice in accordance with the terms and conditions contained in the contract.

Why Folga?

FOIL more than process outsourcing

Comprehensive support at every stage

Folga provides full support, from needs analysis, through operational activities, to project closure. Thanks to this, clients can be sure that each part of the order is carried out with the utmost care.
Individual approach to the client

Each outsourcing project is tailored to the specifics of the company and its requirements. Folga ensures full understanding of expectations, which allows for effective cooperation and achieving the assumed goals.
Experience in various industries

Our employment agency has many years of experience in employing temporary workers from various industries, thanks to which we can offer solutions precisely tailored to the specifics of each sector.

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Process outsourcing

Cost optimization There is no need to expand structures or invest in new technologies – this solution reduces the costs of recruitment, training and documentation, while increasing the efficiency of the company.

Risk reduction Process outsourcing transfers responsibility for projects, minimizing the risk of delays and mismatches between activities and assumptions.

Flexibility Outsourcing services allows you to adjust orders to changing market conditions, providing companies with flexibility and the ability to scale their operations.

Focus on the core business Outsourcing operational processes allows a company to focus on strategic goals, eliminating the difficulties of hiring and managing staff.

What is process outsourcing? (check)

What do the stages of cooperation look like?

Cost optimization

There is no need to expand structures or invest in new technologies – this solution reduces the costs of recruitment, training and documentation, while increasing the efficiency of the company.

Risk reduction

Process outsourcing transfers responsibility for projects, minimizing the risk of delays and mismatches between activities and assumptions.

Flexibility

Outsourcing services allows you to adjust orders to changing market conditions, providing companies with flexibility and the ability to scale their operations.

Focus on the core business

Outsourcing operational processes allows a company to focus on strategic goals, eliminating the difficulties of hiring and managing staff.

What is process outsourcing?
(check)